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What happens if I don't purchase shipping insurance?Updated 6 months ago

Why do I need worryFREE Shipping Protection?

If you do not purchase worryFREE Shipping Protection, Start Bio Solutions cannot be held responsible for any issues that have occurred during delivery.  

By purchasing worryFREE Shipping Protection, you ensure that there won’t be any issues with receiving a refund or additional cost for a replacement order if any delays, loss, theft or damage does occur during delivery. 

How does worryFREE Shipping Protection process refunds or reorders?

  • Refunds: When refunding an item, worryFREE Shipping Protection covers the subtotal, shipping, and taxes.
  • Reorders: worryFREE Shipping Protection will reorder the items, depending on in-stock availability. Unavailable items will be refunded. worryFREE Shipping Protection will cover the cost of any reorders including shipping, taxes.
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