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Should I use urineFREE before or after steam cleaning or shampooing?Updated 6 months ago

⚠️ Cleaning agents, including steam cleaning or shampooing, spread urine crystal residue over a wide area (up to 4 times as big), so always use urineFREE before steam cleaning or shampooing your carpet.

🚫 If you don't use urineFREE before shampooing or steam cleaning the urine can spread over a wide area and the urine odour may return in moist or humid conditions. 

⚠️ Previous products: never use cleaners, chemicals or deodorisers to remove urine. These products tend to coat or encapsulate the uric acid crystals (the source of the odours) and make it difficult for urineFREE to penetrate. If you have used these products, try to remove as much of the products as possible with water and a clean cloth. Blot and allow to dry and then apply urineFREE.

👀 Read our guide on how to remove urine stains from carpets and rugs for more information. 


👃 Stains becoming larger and smellier: often stains may become larger, darker and the odour stronger when they rise to the surface – this is common. This is the urine in the sublayers rising to the surface for further treatment and removal. These stains can take two to three treatments with urineFREE and you will see the stains become lighter and smaller upon further treatments until they eventually disappear. The sniff test for urine odour is the best way to double check the urine has gone as even if you can’t see it there may still be urine lingering. This is when you know you have got all the urine. 

⬇️ Treating under the carpet: often urine has seeped as far as the underlay & floorboards. If you can lift the carpet and treat the back of the carpet, the underlay and the subfloor this would be speed up the remediation process. If you can’t lift the carpet, you need to bleed the urine to the surface and this takes time, persistence and enough product.  After every treatment remove the sticky residue with a damp cloth. This residue is a by-product of the bio-remediation process.

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