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Carpet Cleaners Guide: How to clean urine from carpets?Updated 6 months ago

As a professional carpet cleaner, you know that removing urine from carpets can present a difficult challenge.

🧽 Use urineFREE before shampooing or professionally cleaning the carpet: Shampooing or professional carpet cleaning a urine stain can cause the urine to liquefy and spread 3-4 times its normal size. Worse, if someone walks on a damp shampooed carpet they can also spread the urine all over the house. 

To find out exactly how to remove urine stains from your customer's carpet:

Too time consuming? The removal of urine can be very time consuming especially when a carpet cleaner wants to do 6-8 jobs a day. There are a few options to handle this. Many carpet cleaners are reselling urineFREE to their customers so that they can remove the urine stains before the carpet cleaner returns to shampoo the carpet. In other cases carpet cleaners charge for the service & time it takes to remove the stain – often repeat visits may be required. A happy customer is often a repeat customer!  


👃 Stains becoming larger and smellier: often stains may become larger, darker and the odour stronger when they rise to the surface – this is common. This is the urine in the sublayers rising to the surface for further treatment and removal. These stains can take two to three treatments with urineFREE and you will see the stains become lighter and smaller upon further treatments until they eventually disappear. The sniff test for urine odour is the best way to double check the urine has gone as even if you can’t see it there may still be urine lingering. This is when you know you have got all the urine. 

⚠️ Previous products: never use cleaners, chemicals or deodorisers to remove urine. These products tend to coat or encapsulate the uric acid crystals (the source of the odours) and make it difficult for urineFREE to penetrate. If you have used these products, try to remove as much of the products as possible with water and a clean cloth. Blot and allow to dry and then apply urineFREE.

🔥 Burn marks: old urine stains that have not been removed or not removed correctly will have greater exposure to the urine and the acidity of the uric acid crystals. Unfortunately in some fabrics, especially wool blends, the uric acid crystals can cause burn marks that look like a stain but have actually discoloured the fabric. Please note this is irreversible. urineFREE will remove the urine and in turn the urine smell but it can not remove burn marks. This is why we encourage removing urine as soon as possible for all surfaces and using only a bio-enzymatic product such as urineFREE will remove the urine for good.

💦 Prevent future stains: we recommend using a non-toxic fabric protector to stain proof all your fabrics, upholstery, carpets and rugs around the house. protectME is a very efficient and safe product, unlike other "mainstream" fabric protectors which are formulated with toxic chemicals. It works on a range of fabrics, from leather to microfibre, suede, wool, silk and more!

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